Chair Message

As we move into the second half of the year, I want to take a moment to recognize and thank you—our dedicated members—for your continued engagement and support. The energy, insights, and collaboration you bring to ISITC are the driving forces behind our momentum and growth.

We’re gearing up for our Fall Forum, which takes place September 7–9 in Baltimore. This year’s event will build on the success of our previous gatherings, offering compelling discussions and timely topics that reflect both the evolving market landscape and the priorities of our membership. I encourage you to register and participate—you help shape the dialogue, and your voice matters.

In the spirit of continued learning and connection, our webinar series has been thriving. Our most recent sessions (“Effectively Leveraging AI to Achieve Business Outcomes –The Importance of Proper Prompting,”  “Practical Applications of AI in Securities Services Operations” and “Making the Case for UTI Adoption: An Industry Perspective on the Benefits vs Costs) drew strong attendance and sparked dynamic discussions. ISITC members can access these and other past webinars in the Member Center on our website.

We have additional webinars on the horizon, and I invite you to keep an eye out for upcoming invitations.

Looking ahead, planning is already underway for our 32nd Annual Securities Operations Summit in Boston, March 29-31, 2026. We’re actively reviewing the structure and topics for our conferences to ensure they reflect your feedback and maximize impact. We’re not only responding to your suggestions—we’re using them to shape what’s next.

We’re also seeing real-time growth in our working groups, forums and committees. We are so grateful for our members who serve as leaders and active participants within these groups. Two exciting new additions include the Broker-Dealer Forum and the Emerging Professionals Group—both of which aim to broaden perspectives and deepen engagement across our diverse membership.

Finally, our marketing partners at Z Corp are reaching out to our working groups to help promote the exciting work being developed toward establishing industry best practices. These conversations are essential to maintaining and growing ISITC’s visibility and underscoring the crucial role we serve within the financial services industry.

ISITC is evolving—not just in response to the industry, but because we set the tone for what comes next. Thank you for being an essential part of that mission.

— Rich Robinson

Rich Robinson portrait